News

‘Positive Boarding’ Introduced at London Heathrow

‘Positive Boarding’ Introduced at London Heathrow

Effective from today, Wednesday 16th April 2014, Malaysia Airlines will use London Heathrow Airport’s ‘Positive Boarding’ technology in order to ease airport processes and reduce flight delays by enabling the airline to know if the passengers are airside in the Departure area of the airport, or otherwise. 

 

‘Positive Boarding’ is a technology designed to direct passengers to the correct boarding gate and to manage their time better so that passengers arrive at the boarding gate on time and reduce delays in flight departure.

Following check-in, passengers entering the Departure area at London Heathrow Airport will be required to scan their boarding pass at an automated gate. The barcode information will verify flight details and the designated boarding gate. This information will be displayed on the screen so passengers will know if they are in the right terminal, or otherwise.

The system also allows the airline to know whether passengers are landside or airside (ie. already in the Departure area), as well as notify the airline of passengers who are unlikely to make their flights given the time it takes to go through the stringent airport processes of security and boarding.

With the implementation of ‘Positive Boarding’, passengers are required to:

1. Check-in for their flight no later than 45 minutes before departure time

2. Clear Security check-point (located after the automatic gate) at least 35 minutes before departure time

If the system does not allow passenger to pass the automatic gate, passengers will have to return to the Malaysia Airlines check-in counter to seek assistance.

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Crystal River Cruises Announces New Spring 2019 Getaways

Neil SteedmanFebruary 22, 2019

Letting Nature Nurture in Rishikesh

Neil SteedmanFebruary 21, 2019

Star Alliance Partners with Skyscanner on Multi-Carrier Itineraries

Neil SteedmanFebruary 21, 2019

Princess Cruises Unveils New Maiden Ports for 2019

Neil SteedmanFebruary 21, 2019

Shannon Becomes First Irish Airport to Introduce eduroam Wi-Fi

Neil SteedmanFebruary 21, 2019

Record January for Passenger Numbers at Dublin Airport

Neil SteedmanFebruary 21, 2019

BOAC to the Future as BA B747 Gets Retro Look in Dublin

Michael FloodFebruary 21, 2019

International Tourist Arrivals at 1.4Bn Two Years Ahead of Forecasts – UNWTO

Michael FloodFebruary 21, 2019

Travellers Use Hotel Loyalty Programmes to Get Instant Perks and Rewards

Neil SteedmanFebruary 21, 2019