News

FCm Signs Up for Travelport Universal Desktop

FCm Signs Up for Travelport Universal Desktop

Travelport has announced a new agreement with FCm Travel Solutions Ireland that will see testing of Universal Desktop begin as early as next month. This makes FCm Travelport’s first Irish customer to benefit from the groundbreaking application that streamlines the travel booking process within a single, powerful platform. Through Travelport Universal Desktop, FCm will gain access to advanced desktop functionality, including the ability to seamlessly combine all components of the travel itinerary and centrally manage profile and policy information, all within the highly configurable desktop.

FCm / Travelport

Sinead Reilly, Country Manager for Travelport in Ireland, and Valerie Metcalfe, Managing Director, FCm Travel Solutions

“At FCm Ireland we are committed to innovation in all aspects of our business, not only in relation to the quality of our staff and our training processes but also the tools available to our front-line people,” said Valerie Metcalfe, Managing Director. “The technology and tools we provide those agents are crucial in giving them the ability to respond to clients in a timely manner with a full range of competitively priced products and services.

“Travelport’s Universal Desktop will enable us to take our client service to a new realm, bringing a vast range of products into a single platform, increasing our productivity, maintaining accuracy and supporting the high standards for which we are renowned.”

“We are delighted to be bringing Universal Desktop to Ireland with FCm,” added Sinead Reilly, Country Manager – Ireland at Travelport. “We have worked closely with the team here and are fully aware of the benefits that Universal Desktop will bring to FCm Ireland and their customers.”

Click to add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

NEIL STEEDMAN has been a trade journalist, copywriter, editor and proofreader for 52 years, and News & Features Editor for ‘Irish Travel Trade News’ for the past 42 years.

More in News

Ethiopian Airlines Gets Fifth Freedom Rights for Dublin-Madrid

Michael FloodMay 18, 2019

Hotel Hendricks to Open in New York City

Michael FloodMay 17, 2019

Air Canada to Purchase Air Transat

Michael FloodMay 16, 2019

ITTN Highlights Malta, New Destinations and Cruising in May Issue

Neil SteedmanMay 16, 2019

ITTN’s Great Value Travel Deals – 16th May 2019

Neil SteedmanMay 16, 2019

Iconic Red Routemaster Bus to Feature at WTM London 2019

Neil SteedmanMay 16, 2019

Eurostar Launches New Virtual Guide to Assist Travellers with Autism

Neil SteedmanMay 16, 2019

CAR Publishes Q1 2019 Quality of Service Report on Dublin Airport

Neil SteedmanMay 16, 2019

Hertz Launches New Scholarship Programme

Neil SteedmanMay 16, 2019